Effective Date: January 1, 2025

Nine Sport Motorwerks (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website https://ninesportmotorwerks.myshopify.com (the “Site”).

1. Information We Collect

When you visit the Site, we may collect the following information:

Personal Information:
- Name
- Billing and shipping addresses
- Payment information (processed securely via Shopify Payments or third-party providers)
- Email address
- Phone number

Device Information:
- IP address
- Web browser
- Time zone
- Cookies and browsing behavior on our Site

Order Information:
- Items purchased
- Order value
- Purchase history

2. How We Use Your Information

We use the information collected to:
- Fulfill your orders and provide customer support
- Communicate with you about your order or our store
- Screen for fraud and security issues
- Improve our Site and product offerings
- Provide you with marketing communications (only if you opt-in)

3. Sharing Your Information

We share your personal information with:
- Shopify – our e-commerce platform, which helps us run our online store
- Payment Processors – to securely process payments (e.g., Shopify Payments, PayPal)
- Shipping Partners – to deliver your order
- Marketing Tools – such as email platforms or analytics tools, with your consent

We do not sell your personal information to third parties.

4. Your Rights

Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request that your data be corrected, updated, or deleted
- Opt out of marketing communications at any time
- Withdraw your consent where applicable

To exercise your rights, please contact us at: info@ninesportmotorwerks.com

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

6. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The updated policy will be posted here with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Nine Sport Motorwerks
13633 Granville Ave Suite 101 Clermont, FL 34711
Email: info@ninesportmotorwerks.com
Phone: 407-554-1046

Effective Date: January 1, 2025

At Nine Sport Motorwerks, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help. Please review our return policy below:

Returns & Exchanges

We accept returns on eligible items within 30 days of the delivery date.

To be eligible for a return: - The item must be unused, uninstalled, and in its original packaging - All original hardware, accessories, and documentation must be included - You must have proof of purchase (order number or receipt)
Non-returnable items include: - Custom or special-order items - Electrical components - Installed or modified parts - Sale or clearance items.

How to Start a Return

To begin the return process, please email us at info@ninesportmotorwerks.com with the following: - Your name and order number - The item(s) you wish to return - Reason for return

Once your return is approved, we’ll provide return instructions and the return shipping address.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 5–7 business days.

Please note: - Original shipping charges are non-refundable - A restocking fee of up to 15% may apply for certain returns

Exchanges

Need a different size or item? We’re happy to help with exchanges for eligible products. Contact us to initiate an exchange and we’ll guide you through the next steps.

Shipping Returns

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 7 days of delivery. Please include photos and a description of the issue so we can resolve it quickly.

Questions?

For any return or exchange questions, please reach out to us at:

Email: info@ninesportmotorwerks.com
Phone: 407-554-1046

Effective Date: January 1, 2025

At Nine Sport Motorwerks, we are committed to delivering your order quickly and efficiently. Please read our shipping policy for important details about how and when your order will arrive.

Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer a range of options including ground, expedited, and international shipping.

Free shipping may be available on select products or promotions. These will be clearly stated on the product page or during checkout.

Shipping Carriers
We ship via trusted carriers such as UPS, FedEx, DHL, and USPS. Carrier selection may vary depending on order size, location, and service availability.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow 24–48 hours for tracking to update.

International Shipping
We offer international shipping to select countries. Shipping fees and delivery times vary by destination and will be calculated at checkout.

Please note: international customers are responsible for any customs duties, taxes, or import fees incurred during delivery.

Shipping Delays
While we strive to meet all delivery timelines, unexpected delays may occur due to weather, carrier issues, or high order volume. We are not responsible for delays once an order has left our facility.

Lost or Damaged Shipments
If your order is lost or arrives damaged, contact us at info@ninesportmotorwerks.com within 7 days of delivery. Include your order number and any relevant photos so we can help resolve the issue quickly.

Questions?

For shipping inquiries, please reach out to us at: Email: info@ninesportmotorwerks.com Phone: 407-554-1046

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Effective Date: January 1, 2025

Welcome to Nine Sport Motorwerks. By accessing or using our website [https://ninesportmotorwerks.myshopify.com], you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

General
These Terms & Conditions apply to all users of the site and to all purchases made through our online store. We reserve the right to update or modify these terms at any time without prior notice.

Product Information
We make every effort to display product descriptions, specifications, and images accurately. However, we do not guarantee that all information is current, complete, or error-free. We reserve the right to correct any errors or inaccuracies and to cancel orders if necessary.

Pricing & Payment
All prices are listed in USD and are subject to change without notice. We accept major credit cards, PayPal, and other payment methods offered at checkout. By placing an order, you represent that you are authorized to use the payment method provided.

Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud.

Intellectual Property
All content on this site including text, graphics, logos, images, and product design is the property of Nine Sport Motorwerks and may not be reproduced without permission.

Limitation of Liability
Nine Sport Motorwerks shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

Warranties
Products may be covered by manufacturer warranties where applicable. We do not provide additional warranties beyond those specified.

Governing Law
These Terms & Conditions are governed by the laws of the State of Florida. By using our site, you consent to the jurisdiction of Florida courts in any legal matter related to our business.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: info@ninesportmotorwerks.com
Phone: 407-554-1046